Terms Of Service

 

Welcome to Calloway Fashion! These Terms of Service ("Terms") govern your use of our website located at https://callowayfashion.com ("Website") and the purchase of goods from us. Please read these Terms carefully before using our Website or making any purchase. By accessing or using the Website, you agree to be bound by these Terms.

1. General Information

2. Product Information and Availability

We make every effort to ensure that the products listed on our Website are described accurately and displayed as clearly as possible. However, we cannot guarantee that your device's display of any product’s color, size, or appearance will be completely accurate.

All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and offer alternatives or a full refund if the product cannot be delivered.

3. Orders and Payment

By placing an order through our Website, you are making an offer to purchase goods under the conditions specified in these Terms. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, product availability, or issues with payment processing.

You agree to provide accurate and complete payment information when placing an order. Accepted payment methods include credit and debit cards, as well as other payment options provided on our Website.

4. Shipping and Delivery

We offer Free Shipping on all orders within the United Kingdom. The processing time for orders is between 1-3 business days. Once processed, orders typically take 6-9 business days to be delivered, with a total delivery time of 7-12 business days.

Please note the following:

  • We only ship to the United Kingdom.
  • We process orders Monday to Friday and cut off time for same-day processing is 06:00 PM (UK time).
  • We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not, you can return any unworn and unused items within 30 days of receiving your order. Please follow our return guidelines below:

  • Return Shipping: If you made a wrong order or changed your mind, you will be responsible for the return shipping costs.
  • Refunds: Once we receive and inspect your returned items, we will process your refund within 7 business days. Refunds will be issued to the original payment method used at checkout.

Please note, certain items such as underwear, swimwear, or items marked as non-returnable may not be eligible for returns.

6. Account and Security

To use certain features of the Website, you may be required to create an account. You agree to provide accurate and up-to-date information when creating your account and to maintain the confidentiality of your login credentials.

You are responsible for all activities that occur under your account. If you believe your account has been compromised or unauthorized use has occurred, please notify us immediately.

7. Intellectual Property

All content on our Website, including but not limited to text, images, logos, designs, and trademarks, is the property of Calloway Fashion and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our Website without our express permission.

8. Prohibited Activities

You agree not to use our Website for any illegal or unauthorized purposes, including but not limited to:

  • Violating any applicable laws or regulations.
  • Engaging in fraud or other dishonest activities.
  • Uploading harmful content or interfering with the functionality of the Website.

We reserve the right to suspend or terminate your access to the Website if we believe you are violating these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Calloway Fashion is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the Website, your purchase of products, or any content provided by third parties.

10. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be resolved through arbitration or mediation in Manchester, United Kingdom.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page, and the date of the latest revision will be noted at the top. By continuing to use our Website, you agree to be bound by the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please do not hesitate to contact us:

  • Phone: +44 7467 219340
  • Email: admin@callowayfashion.com
  • Business Hours: Monday - Friday, 09:00 AM - 06:00 PM (UK time)
  • Address: 2 Hopwood St, Manchester M40 2FA, United Kingdom

Thank you for choosing Calloway Fashion. We appreciate your business and look forward to serving you!