Shipping Policy

Thank you for shopping at Calloway Fashion! We want to ensure that your shopping experience is as seamless as possible, and that includes providing clear information on our shipping practices. Please read our Shipping Policy carefully to understand how we process and ship your orders.

1. Shipping Method and Cost

We offer Free Shipping on all orders within the United Kingdom. No matter the size of your order, there are no shipping fees—your shipping is completely free!

2. Order Processing Time

All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays). Please note that orders placed after 6:00 PM (UK time) will be processed the following business day. Once your order has been processed, we will send you an order confirmation and tracking information.

3. Delivery Time

Once your order has been processed, we will ship it via our standard shipping method. The estimated delivery time is between 6-9 business days after dispatch. In total, the expected delivery window is 7-12 business days from when your order is placed. Delivery times may vary depending on your location within the United Kingdom.

4. Shipping Locations

We currently only ship within the United Kingdom. Unfortunately, we do not offer international shipping at this time.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your delivery directly through our courier partner.

6. Shipping Delays

While we strive to deliver your order within the estimated timeframe, occasional delays may occur due to factors outside our control (such as weather, carrier issues, or high demand). We will keep you informed in case of any significant delays, and we appreciate your understanding.

7. Address Accuracy

To ensure timely delivery, please double-check your shipping address before completing your order. If you notice any errors in your shipping information after placing your order, please contact us immediately at admin@callowayfashion.com so we can correct it before your order is processed.

8. Order Cutoff Time

Our order cutoff time for same-day processing is 6:00 PM (UK time). Orders placed after this time will be processed on the next business day.

9. Lost or Missing Packages

If your package is lost or hasn’t arrived within the expected delivery time, please contact us at admin@callowayfashion.com. We will work with our shipping partners to track the package and resolve the issue as quickly as possible.

10. Free Shipping Policy

We are happy to offer Free Shipping on all orders to addresses within the United Kingdom. This applies to all items available on our Website and no minimum order value is required.

11. Returns and Exchanges

If you are not satisfied with your order, you may return it within 30 days from the date of receipt for a refund or exchange. Please note that the customer will be responsible for return shipping costs if the return is due to a wrong order. For more details, please refer to our Return & Refund Policy.

12. Contact Us

If you have any questions about shipping, need assistance with tracking, or require further information about our shipping practices, please don’t hesitate to contact us:

  • Phone: +44 7467 219340
  • Email: admin@callowayfashion.com
  • Business Hours: Monday - Friday, 09:00 AM - 06:00 PM (UK time)
  • Address: 2 Hopwood St, Manchester M40 2FA, United Kingdom

Thank you for choosing Calloway Fashion! We are committed to providing you with the best shopping experience and delivering your orders quickly and efficiently.