Return & Refund Policy

At Calloway Fashion, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and straightforward return and refund policy. Please read through our policy to ensure a smooth return process.

1. Returns

You have 30 calendar days from the date of receiving your order to return any items. To qualify for a return, the following conditions must be met:

  • The item must be unused, unworn, and in its original condition with all tags attached.
  • The item must be returned with the original packaging.
  • Returns are accepted only for items purchased through our website, callowayfashion.com.

Please note: If you have made a wrong order or changed your mind about the product, you will be responsible for covering the return shipping costs.

2. Return Process

To initiate a return, please contact us via email at admin@callowayfashion.com with your order number and reason for return. Our team will provide you with the necessary instructions to return your items.

3. Refunds

Once we receive your returned items and confirm they meet the return requirements, your refund will be processed. Refunds will be issued to the original payment method used at checkout. Please allow up to 7 business days for your refund to appear in your account.

4. Non-Returnable Items

For hygiene reasons, certain items are non-returnable, such as:

  • Underwear and intimates
  • Swimwear (if the hygiene seal has been removed)

5. Shipping Policy

We provide Free Shipping on all orders within the United Kingdom. Orders are processed within 1-3 business days, and delivery takes approximately 6-9 business days, depending on your location. The total delivery time is typically 7-12 business days.

Please note that we only ship within the United Kingdom at this time.

6. Order Cutoff Time

Our order cutoff time for same-day processing is 06:00 PM (GMT). Any orders placed after this time will be processed the next business day.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at admin@callowayfashion.com with photos of the issue. We will arrange for a return or exchange at no additional cost to you.

Company Information

Domain name: callowayfashion.com
Store name: Calloway Fashion
Address: 2 Hopwood St, Manchester M40 2FA, United Kingdom

Contact Us

If you have any questions or would like to learn more about our products, don’t hesitate to get in touch with us. We’re always happy to assist!

We endeavor to respond to all emails within 24 hours.

Thank you for choosing Calloway Fashion. We look forward to serving you and helping you discover fashion that’s as unique as you are!