Payment Policy

At Calloway Fashion, we strive to provide a seamless and secure shopping experience. Our Payment Policy outlines the methods we accept for payment and how we handle your transactions. Please read through this policy for a better understanding of our payment process.

1. Accepted Payment Methods

For your convenience, we accept the following payment methods:

  • Visa
  • MasterCard

All payments are processed securely through trusted payment gateways, ensuring that your personal and financial information is kept private and safe.

2. Order Processing Time

  • Once your payment is successfully processed, we will begin processing your order.
  • We process orders within 1-3 business days (Monday to Friday), excluding public holidays.
  • Orders placed after 06:00 PM (UK time) will be processed the following business day.

3. Currency

All prices on our website are in GBP (British Pounds). If you're shopping from outside the United Kingdom, please note that your bank or payment provider may apply currency conversion fees.

4. Payment Security

Your security is a top priority for us. Our website uses secure encryption technology (SSL) to ensure that your payment information is protected. We work with trusted payment processors who comply with the highest security standards to safeguard your details.

5. Payment Authorization

By placing an order, you authorize us to charge the payment method you provided for the total amount of your purchase, including applicable taxes and shipping fees (if any). If there is an issue with payment processing, such as insufficient funds or invalid payment details, your order may be canceled or delayed.

6. Order Confirmation

Once your payment has been processed, you will receive an order confirmation email with your order details, including the items purchased, shipping address, and estimated delivery time.

7. Refunds

Refunds will be issued to the original payment method used for the purchase. Once we receive your returned items and verify that they meet our return policy, refunds will be processed within 7 business days. Please note that return shipping costs will be the responsibility of the customer if the return is due to a wrong order.

8. Payment Errors

If you experience issues with your payment, please double-check your payment details, including the card number, expiration date, and billing address. If the issue persists, feel free to contact us at admin@callowayfashion.com, and we’ll assist you in resolving the problem.

9. VAT and Taxes

All prices on our website are inclusive of VAT (Value Added Tax) where applicable. The final price shown at checkout is the total amount you’ll be charged.

10. Contact Us

If you have any questions or concerns about payments, don’t hesitate to reach out to us. Our customer service team is available to assist you:

  • Phone: +44 7467 219340
  • Email: admin@callowayfashion.com
  • Business Hours: Monday - Friday, 09:00 AM - 06:00 PM (UK time)
  • Address: 2 Hopwood St, Manchester M40 2FA, United Kingdom

Thank you for choosing Calloway Fashion! We appreciate your business and look forward to serving you.