Privacy Policy

At Calloway Fashion, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. Please take a moment to review this policy so you can understand how we handle your data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
  • Payment Information: Credit card details, PayPal information, or other payment methods.
  • Technical Information: IP address, browser type, device information, and usage data (collected automatically via cookies and other tracking technologies).
  • Order Information: Order history, items purchased, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including delivering products, handling returns, and providing customer support.
  • To communicate with you about your orders, promotions, and any important updates.
  • To improve our website’s functionality and user experience, including personalizing content and recommendations.
  • To process payments securely and prevent fraud.
  • To send you marketing emails (only if you have opted in to receive them).
  • To comply with legal obligations and protect our business and customers.

3. How We Protect Your Information

We take the security of your personal information seriously. Our website uses industry-standard encryption (SSL) to secure your sensitive data, including payment information. We also implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors (for payment transactions)
  • Shipping and delivery providers (to ship your order)
  • Email marketing platforms (if you opt-in for marketing emails)

These third-party providers are obligated to use your information only for the purposes for which it was provided and are required to protect your privacy in accordance with applicable data protection laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve the performance of our site. Cookies are small text files stored on your device that help us remember your preferences, improve website functionality, and serve personalized content.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some parts of our website may not function properly.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain conditions (e.g., legal obligations).
  • Opt-out: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at admin@callowayfashion.com.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it.

8. Links to Other Websites

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the most recent revision will be updated at the top of the page.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Phone: +44 7467 219340
  • Email: admin@callowayfashion.com
  • Business Hours: Monday - Friday, 09:00 AM - 06:00 PM (UK time)
  • Address: 2 Hopwood St, Manchester M40 2FA, United Kingdom

Thank you for trusting Calloway Fashion with your personal information.